Нова Пошта №3

They cheat in the most insolent way. The parcel was arranged in the office personally, to prevent the weight and volume from winding up, it has already become a habit, since I was tired of the fact that I and my clients spend extra money for transportation. So, the weight of the parcel is 0.9kg, the volumetric weight is 0.91kg, the volumetric weight was automatically calculated during registration from the dimensions of 32cm x 19cm x 6cm. Dimensions are even slightly larger than real ones. At registration, the girl operator was outraged that the incorrect volumetric weight was indicated and indicated 1.5 kg. Although, if we make a simple calculation, we will get all the same what was originally indicated. 32 * 19 * 6 = 3648, 3648/4000 = 0.912 It turns out interesting. Not only did the operator behave rudely with the client, screaming for the wrong volumetric weight. So they also cheated. When will the New Mail learn to work honestly ???

Sometimes you have to stand in line ..

Change the leadership of this department urgently! Judging by the department's assessment, I am not the first to complain! The bottom line is that the package lay from 11/18/2020 to 11/22/2010 in the department without any movements! Although 11/21/2020 should already be in Kharkov! On the hotline, three people have already promised that they will come on the 21st, thus they simply did not check the information directly at the department where they most likely forgot to send it!

The department works great, 4-5 people in the goods issue section, 5 cash desks for payment. Parking near the department, wheelbarrows for the removal of oversized cargo. Yes, during peak hours - the load is large. But the goods are heavy, bulky, expensive - they will not be fast, as in a regular department. Therefore, if there are simple small parcels, it makes sense to use small compartments, it is faster and more comfortable there.

Not very dear employees of this branch, prepare for sending one parcel across the city !!! Exactly a day, if you want to send a parcel around the city through this office, think twice if you need it quickly. Haven't heard delivery within one terminal in 3 days? Then contact the branch number 3 in Odessa, they will gladly organize it for you.