Chemlit

Product ordered: blue shirt Sewing Quality: 4/5 (Seats well overall. Details such as seams, cuffs, collars, buttons - better met) Material quality: 1/5 (According to the words: "Italian fabric". In fact - fabric of unknown origin and composition. Of course no tags. Unpleasant to the touch. Clings to itself hair and the rest of other fabrics. When ironed - blackened and melted. Quality of service: 1/5 (It turned out that I "burned" the shirt, and that was only my fault. I gave Mr. Roman's shirt for "examination". It turned out that the material contained a certain percentage of viscose. When I asked to sew my shirt from It is 100% cotton, it turned out that this is not the case in nature.It is unknown how I still ironed all my pseudo-cotton shirts ... We agreed on a refund, however it is not easy. after 2 weeks - there is no free money yet. I ask: when - "by the end of The words "I am a man of the word" were heard. This "next" week ended. I did not receive money. Communication quality: 2/5 each time I had to call myself to "update status". After I "burned" the shirt, the conversations became not very pleasant. Good - managed to call. Bottom line: Saville Row doesn't work that way. Bespoke Tailoring is not just about taking measurements off a person. It is an experience: from a trip to a studio to gratitude for the fact that a long-term thing is fun; to the most comfortable solution of unexpected situations that arise in one way or another. I had a sad experience. Not boring because of a bad shirt or money. I assessed the risks beforehand. Any business can create and sell a defective product to a customer - that's OK. Questions in business response to a defect identified. And the Chemlit reaction upset me. Because of this, personally the idea of ​​tailoring individually in Ukraine is postponed to the best of times. P.S. The funds were delayed, however, but returned.