Альфа-Банк

Alfa-Bank. Opening hours Monday-Friday from 9-00 to 18-00, Saturday from 10-00 to 16-00 Sunday closed. Alfa-Bank has two ATM terminals that can be used around the clock at any time without breaks and weekends. In order to use the ATM terminal on weekends or at night, it is enough to have a plastic card which opens the front door where these ATMs are located.

Not a department but hell, understand what! You need to stand in line for at least an hour, bank employees do not understand what they are doing, everything is like turtles. The worst bank in our city, I haven't seen such horror for a long time!

I ordered a credit card. Approved quickly, 75 thousand. I rejoiced and in the department manager Leonid gave me it. SMS informing costs 15 UAH. Leonid said that it can be canceled by a hot line. It turned out a lie when I called there. Five days later I checked the account. And both armaments, that there is not enough 6 UAH. I called the hot line, they told me there that I had not been identified, and they would not provide me with information. Later he called back, they said that for 3 UAH. it is taken, simply if you check the account at an ATM or terminal (even Alfa Bank, remember not by night). I went to the same department with the goal of closing the geta card. There they informed me that it was necessary to close 6 UAH., Although the agreement says that three UAH. It is taken only when forming an extract. Well, God bless him. I will pay. But then it turned out that in order to pay 6 UAH. you need to pay a commission of 15 UAH. Ofigel of the sloness. Well, I’ll cry. But here it turns out that the terminal does not take bills of less than 50 UAH from them. In short, somehow with the help of the manager we threw 30 UAH. But that was not all! In order to get a certificate that I do not owe anything, you need to wait 45 days and pay 150 UAH. Like this, my friends, without using the card once and twice just removing it from your wallet ..... Finish yourself .....

Queuing constantly, staff are slow. I do not advise you to deal with this bank, you ruin your nervous system.

Cheating on loans, not wanting to sort out the problems with their mistakes !! I don’t recommend eventually overpaying more.