Eldorado

I bought a router in this store that turned out to be of poor quality, then I came to the store with a check and a warranty card with a request to put a seal and provide information where the service center is located, the consultants do not even know where the s / c is, there is the only girl who knows the only address where they are supposedly repair everything (tynka 24) they do not have a contact phone, I know that routers are not being repaired there, they said look in Google and only after a complaint left to the hotline they called me back from the store and said the address that I had already found myself. was it really difficult to immediately provide information adequate buyer and not send somewhere ??? The attitude towards customers is good only when you buy, and when you come with a problem, just find out the address of the service center, they look at it as an enemy of the people and leave the client with the problem himself,

If you want the goods to be delivered to you not on the scheduled day and to decide for you when to deliver, then this is your store. We agreed for one day, a day before delivery they called and said that it wasn’t working, we’ll transfer you to the day after tomorrow, otherwise I’ll not be at home. When she said that let's go the day after tomorrow, but after five, then, of course, they "heard" me and brought me at one o'clock in the afternoon. -Take money for shipping with inconveniences !!! + Intelligent, patient and polite consultants !!!

My opinion is about two at once: with the opening of the second store in Lermontov, our favorite consultants were taken away, and it is not very convenient to travel to the city, because we are not on our way. The store, which is not bad on Gagarin, but for 6 years we got used to the guys who are always friendly, attentive, polite and never lie. When you enter the store, they will always pay attention to YOU ​​or they will come up and ask you to wait until the previous customer is served! Agree that you can wait if someone comes up to you and warns you. They are very attentive to children, always pay attention to your child. With the new team, which is on Gagarin, for a year and a half there have never been any conflicts, but ours still goes to the city, though not on the way! I would like to note on the positive side all employees of Eldorado, and especially Dmitry, Edik and the creditor ot Vlad !!! :-)

7.10 I am adding to the review. When we reached the director, calls to the hotline, etc., began to figure it out, hurray. The problem was eliminated, approx. But I will say this, I myself often took equipment in this store and did not understand the angry reviews on the Internet. I was lucky, the technique was in order. After this situation, I have a taboo on purchases in this store, and I do not recommend it to you. Please note, they did not return the money to us and they did not offer to change the goods: is something broken? Your problems, and do not care that the laptop is almost 20 thousand and it is several days from the purchase. If they hadn’t found the problem, we would have paid off the money in the service for a NEW laptop. I will not delete the previous review. Let people know what they can get themselves into. 09/28 we bought a laptop. After that there was no time to immediately deal with it, I lay waiting in the wings. After installing windows, we found out that sound and wifi did not work. A laptop for a minute 18 with a penny thousand. We were immediately taken to the store, we were told that everything is ok, just put it in the service and we will decide everything (the usual procedure, factory breakdown - return or exchange). They did not give any piece of paper, respectively, in the service they told us what they would do at our expense, as from the buyer. Ok, kicked off, returned to the store, to which the respected consultants changed their manner of communication, started saying "ok, we will repair it ourselves." Dear, I would buy 4 laptops for 18 thousand pieces so that they needed to be repaired. Well, in addition to the words "address wherever you want, not our problem." I am forced to assure you that YOURS. You sold a defective product that is not only under warranty, but also with an unexpired LEGAL 14 days. The statement to the police will go away, we will understand the bad. If you think that we are clapping our ears and that would not bother, we will score - no. And the comrade who sold it to us was not very successful in hiding from us.) Generally. I am writing purely so that people would know what kind of sharashkin desk it is. Well, to you, a big hello. See you .)

I do not advise you to contact the store for a year now, we cannot get the replacement of the TV that is under warranty, but we watched it only two months