Вилково-Тур. Туроператор

Good experience

Thanks to the tour operator for the excursion and Euphrosinia's guide for accompanying. It is worth going to Vilkovo and looking at what is left of it (until everything is covered with sand, or the water has not dried up). Of the merits: fed very well, allowed to swim in the Danube, took a photo at 0 km, landscapes! Did not like: 1. They wrote that we were at 9:30, we arrived on time, but as it turned out to us at 10:30 (they were wrong). 2. Special thanks for the excursion started at the wrong time, we waited for people once, then started the story, then called Euphrosinia in the city, and said wait everything, there are still people coming! Waiting in general! 3. I see from previous reviews that people did not like to ride in boats on solid wooden benches, I and the whole group did not like it very much either. I think if you put at least some paralon on the benches, then this question will not be raised so often!

Irresponsible and arrogant workers !!! Tourists are transported for two and a half hours in boats, instead of seats or chairs, ordinary boards without backs !!! Half of our group were people aged and very difficult to endure this trip! The portions in the Green Harbor are very small! Two pieces of small fish, three quarters of potatoes and a cup of marmot !!! And this is a hearty dinner of the famous fish soup ??? Then our guide Julia ran away and left us on the island !!! And we sat there for another two and a half hours !!! And when they started calling the company, they first started blaming us for being late .... I still didn’t understand where, and then they started threatening us with fines !!!

Overall good. Impressions, nature, ear - no questions asked. But why 4 stars and not 5. Let me explain. 1 The boat did not correspond to the declared one - without powerful and high-speed engines, plus hardish seats. 2 The timing of the event was not respected, and as a result we spent less time on the island than planned.

So. I was looking for a company for an excursion for 40 people. I shoveled and called back the Pelican-tour (where both in a telephone conversation and at a meeting, managers communicate in a boorish way and do not try to grasp the essence of the client's requests) And two more private traders were offered a 1-hour walk near Vilkovo for 4000 UAH. And then all of a sudden I came across this firm. And a miracle happened! And the manager is pleasant to talk to, really interested in selling services to the client, and the approach itself is professional. We were given a 50% discount as half of the group was children, an hour and a half walk with a guide, an hour and a half on the water in boats with an awning along the canals of the city, and an hour and a half in a museum where children were not charged at all for the entrance, and parents were given 50% discount. Many thanks to the manager Anastasia and Ekaterina, the guide for the stories about this interesting place! Everyone had only positive impressions.