Aney

Extremely dissatisfied with the work of this store. Ordered a set of tools (drills and bits) from dewalt. Called back the next day, said that the goods are in stock and ready to send after 100% payment. I paid and reported that the payment had passed. After 5 days, without receiving the goods, he started calling himself, they said that the goods had been sent, the invoice would be dropped in the evening, and so on for a whole week. In the choir at the end received his set. (The sender is another company that has a consignment note for a smaller amount. He paid 968 and the consignment note 887) Full scam. I do not recommend this store to anyone. Be careful, before paying for 100% of the goods, it will be extremely difficult to return the money.

I ordered GROHE Eurostyle New 19507LS3 (order no. 32) in this store, paid for the order 100%. They promised to deliver within 2 months. But they could not bring it even after 3 months, then they brought it and it turned out to be not the one I ordered. They promised that they would return the money for the unfulfilled order within 7 days. But they did not return it, after 2 weeks I contacted the owner of the store, promised that they would send the money in a day, until I did not wait (the third banking day is already underway). I'm thinking of filing a complaint with the police about the fraud. I do not recommend this store. P.S. The money was returned 2 weeks after contacting the owner. I will not submit a statement to the police.

I join previous reviews! Service at the lowest level. The only thing the manager really knows how to do is to give empty promises and postpone the delivery date to the next day. That is lying. Waiting for my order in the amount of 6000 UAH. more than two months, and so he hung in the air! Either holidays, then something else. As a result, not everything came !!! And when she said about the refund, after the next postponement of the dispatch period, they politely wrote off to the logistics department and just hung up! Here is such a super service! I do not recommend it!

I want to say a big thank you to the seller of the plumbing shop Aney, Maria. For a high-quality approach to business, for excellent advice, for an individual approach and really logical arguments. I bought a bath Ravak Vanda 2. Separately, thanks for the endurance :) I will advise everyone to buy plumbing only from you. Great job.

The worst online store available. Complete lack of professionalism and terrible work of managers. They deliver goods in an incomplete configuration (they forgot to report fixtures for plumbing), after you indicate a shortage, you are required to pay for the repeated delivery of fixtures. Disrupt delivery times. They promise that everything will be delivered on a specific day (and you agree with the workers about the installation), but the store does not bring anything on the appointed day. Moreover, managers do not even deign to call and warn about the postponement of delivery. Only when the client starts calling the store himself, it turns out that they can deliver it in 3-4 days, and they do not consider it necessary to warn about the postponement. On the store’s website, Aney has the function “leave feedback to the management”, as I understand it, including for communication with the management for low-quality work of managers and improving the quality of service. Three times I left applications there and asked to call back — reaction zero. Sneaky leadership and unprofessional staff.