Map
Detailed Information
- Place Types Supermarket
- Address Klochkivska St, 104-А, Kharkiv, Kharkivs'ka oblast, Ukraine, 61000
- Coordinate 50.0024,36.219307
- Website https://klassmarket.ua/
- Rating 4.5
- Compound Code 2629+XP Kharkiv, Kharkiv Oblast, Ukraine
Openning hours
- Monday 7:00 AM – 11:30 PM
- Tuesday 7:00 AM – 11:30 PM
- Wednesday 7:00 AM – 11:30 PM
- Thursday 7:00 AM – 11:30 PM
- Friday 7:00 AM – 11:30 PM
- Saturday 7:00 AM – 11:30 PM
- Sunday 7:00 AM – 11:30 PM
Photos
Reviews
I love this place to buy groceries and daily use things..because here everything is available❤
Good variety of products. Only fruits are not high quality
It's good place to get groceries and many items
Good supermarket with wide assortment
WORST CUSTOMER SERVICE EVER. They couldn't care less about their customers. I was doing my Christmas shopping on the 23rd of December, the cashier messed up and added an extra product that cost 400UAH to my bill. When I checked the receipt without leaving the store and told them about the problem, the answer was "Yes. We were checking the price for this item before you came and forgot to remove it. However, we can't give your money back. Our manager isn't at work today. We can't do it without her. We don't have any money.". WHAT?! You took my money and now you say you don't have it? Excuse me?! They admitted they were at fault, but there was no apology and they didn't look apologetic at all. Then they said "Come on the 25th of December. Our manager will be at work and she will look into this.". WHAT?! Are you telling ME to come on Christmas Day to get my money back because YOU messed up? I can't think of a better way to ruin your Christmas mood! Could this customer service be any better?! Long story short, I was only able to get my money back the next day and not because they did something to solve this problem, but because I filed a complaint and threatened to video their answer to "Why do you not give back your customers their money when the supermarket's incompetent staff messes up?". I won't be caught dead shopping at this horrible place that doesn't give a damn about their clients!
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