CASE2CASE

I liked the quality of the covers and the quality of the print. Orders were fulfilled on time.

Not satisfied with communication of the consultant, such impression that I owe them something ... I addressed to them through viber, didn't answer, decided to call - number knocked out. I addressed to other people at the expense of a cover and ordered. Here already began to answer in viber - why not waited for an answer, what is the quality of another cover, did not take, etc., etc. Wrote where I took, they write that I apologize ... Nonsense! Wrote that "he who waits he waits". working with clients, this is still your weak spot !!! Good day!

Excellent service and fast work.

Collective farm seller

I wanted to order a case from this company via Instagram, with delivery across Ukraine. Nothing complicated, right? They have written on the page that they need to reset the phone number in the message. And somewhere, between their posts, they still have a Viber number (which I learned later). I dropped their number and wrote a message. And they write me off that they work with Ukrainian numbers. Nobody was interested in any other details, did not offer alternatives. I wrote that Viber works over the Internet. Then they reset my viber number, and say that I have them behind them. The story with the company is that I wanted to order a case from them with delivery in Ukraine. Nothing complicated, right? They have written on the page that they need to reset the phone number in the message. And somewhere, between their posts, they still have Viber's number (which I haven't seen at all). I dropped their number and wrote a normal message. And they write me off that they work with Ukrainian numbers. Nobody was interested in any other details, no alternatives were offered. Communication was very passive on their part. Then they drop me the viber number and say that I should contact them. I said it was their job because they had my number. That is, people want to sell you a product and want you to do all the work for them. I said I was very dissatisfied with their work with clients. On that, they blocked me in insta. Then I found the owner's FB, and wrote to him that these are the cases, your people are not client-oriented and do not know how to communicate. He replied that he had seen the correspondence himself and that they had done so in accordance with the company's policy. Well, this is their job, because they have my number (!!!). That is, people want to sell you a product and want you to do all the work for them. I said I was very dissatisfied with their work with clients. On that, they blocked me in insta. Next, I found the owner, Oleg Zhyzhiyan, on FB, and wrote to him that these are the cases, your people are not client-oriented and do not know how to communicate. He replied that he had seen the correspondence himself, and that they had done so in accordance with the company's policy, and that they were "customer-oriented," but "you (in lower case!) Are not our customer."