Raiffeisen Bank Aval

The cashier and the specialist can not decide who does what. I asked the employee of the bank who to close the salary account. Have sent to the expert of branch. For an hour and a half waited in line for a specialist to close the account. It turned out that he had to go to the cashier. But before that the cashier could not close the accounts. And it was only after my indignation that it turned out that the cashier was closing the accounts. The head of the department jumped out and instead of apologizing began to tell that it was me (the client) who was stupid and not so understood.

I applied to this office for payment. The employees refused to serve me. The refusal was explained by an "unexpected revision". I consider this unacceptable.

Terrible office, unpleasant staff, terrified cashier Julia. I do not advise anyone of this bank, but first of all it is a branch.

Is it really so hard to change the card reader at the input? Each time we stand for 20 minutes and can not always get to the ATM 🤦♀️

Forcing people to stand in the awful heat, waiting 5 minutes before the afternoon opening. At the same time, they themselves stand there and smoke (the girls are the attendants). ATM machines don't work.