Пайташ - відпочинковий комплекс | ресторан | готель

Good place! Beautiful nature! The kitchen is beige! Many thanks to the cooks, you are gods !!! We celebrated our son's children's birthday in the hunting lodge 3 years old, grandparents came from far away, there were three small children !!! I warned about it! There were MICE in the house, this is my terrible phobia and not only mine, they ran on sofas, under the table. The question is, why didn't you warn about it when you take the reserve, there are children, they touch those sofas, then they fall into your mouth, it's disgusting, it's not humane on your part !!!!! The waiters approached us exactly 4 times (I understand it all, winter, cold) for which without warning and our consent included in the account "room service" 400 UAH. Extortion !!! Took a mango with firewood 250 UAH, raw firewood, and did not burn, had to go for coal! It is very unfortunate that we were treated like this !!! And spoil the holiday!

About bad service in a good place. So, looking at the beautiful photos on the Internet, my boyfriend and I decided to go to "Paitash" (aka "Xianya") in the tub and bath.13.01 at 14:00 was ordered tub (2 hours) and at 16:00 bath (1 hours.) We were told that the price for these services is 1000 UAH. Additionally, we asked for special hats for the bath and sheets. We were assured that everything will be. That's why we dropped the deposit of UAH 300. The order was made about 3 days before the specified date. As a result, 13.01 at 12:00 + - we were called and told that the tub will not be because the pipes are frozen (on the street -1 and I will remind that the vat is intended for the winter mostly). We asked if the bath would be ready at 2:00 pm instead of the tub, and said, "Yes, come." We were 30 minutes late because a truck got stuck in Novosilka and blocked the road and we waited for it to be dug up. We warned about the delay. Arriving, the administrator took us to a house on the lake near the bath. On the way to him, the worker said that the bath is not ready yet because we ordered it at 16:00, the administrator asked us why we arrived so soon. We explained that there was supposed to be a tub, but we were told that you can come to the bath at 14:00 🤷 "Well, nothing, wait in the house," said the administrator. In the house 7 it was cold as outside, we sat dressed in outerwear. We turned on the heater, which seemed not to heat at all. Although the house itself is beautiful and tidy. We asked for a menu, waiting for it for probably 15 minutes. The menu was brought so dirty, sho disgusting to take in hand (I already took a picture). We did not order anything except tea, which by the way is not on the menu. There are no hot drinks at all. That is, they can give you tea or coffee that they want and for the price they come up with 🤔 We ordered tea twice because they wanted to drink in the bath, the second time they did not give sugar. And tea is carried as if they were running to the nearest store to buy it - for a long time. I did not notice. Different issues here need to be agreed on three different phone numbers and different people, none of them pick up the phone in time. Therefore, all the time from the beginning of the trip to Paitash and when we left it, we called several times, there were two options: the handset is taken from the third time; or we did not call and we were called back after a while 🤬😡 We got to the bathhouse at 3:20 pm, because we stood naked on the street for a few more minutes to close the door to the house, but they never closed, the key did not turn in any direction🤦 By the way, there were no hats or towels or sheets. It is good that we took our towels just in case and did not call for it, because we understood that it will be too late until we call and they bring it to us. When we asked to cool the bath a bit, we were told "pour yourself some water", we asked what? Where from? After 20 minutes + - they brought us a bucket of mayonnaise and said "and in the house dial from the tap." That is, the naked had to run from the bath to the house with a 200-gram bucket back and forth to pour a little on the stone🤷😣 Of the cooling procedures, only a hole or snow near the bath. So if you are not heroes like us. You will pour a bucket on yourself from that😅😆 In the shower, the water barely flows, but it would be better if it did not flow at all. Because the sewage started to stink so badly from the downpour that I never got it. The guy did not go to wash at all. We opened all the doors in the house to ventilate because there was nothing to breathe. And in the shower there are two modes: either to boil alive or to freeze the reproductive organs на Well, finally, we were considered to pay 900+ UAH, because we thought we steamed for 3 hours🤷🤦 We explained the situation, said to pay 500 UAH, and forgot about tea, reminded me. I don't know how they think so. We could go without paying. And we have not waited until the gate is opened for us. They opened it themselves and left. It is a pity that having such a good institution there are such clumsy employees. The day was ruined.

Was in this institution, generally satisfied! The service is great, the waiter just made our mood) unfortunately, the kitchen was a little disappointing, the meat was not cooked (overcooked, like vegetables), if served with coal! Fortunately, the whole situation was saved by your chic staff)) especially thanks to the waiter with a beard, unfortunately did not remember the name. The biggest disappointment was to see a man in a tunic (probably a kitchen worker) intoxicated (despite the fact that it was not 20:00). No wonder the meat was burned). Overall, the impression is good, but I would like you to pay attention to the kitchen staff.

2 for a beautiful lake and tub. Were on the birthday of a friend, according to her, she booked a specific cottage in a few days right next to the tub, but on the day of arrival provided another which was much further (and this was important frost codes -10 and you run in swimming trunks from the tub), significant the reasons were not provided + the TV did not work in the cottage

I was at a wedding celebration, the atmosphere of the institution is pleasant. Service at the highest level !! Vasily was especially remembered !!! Nice and polite guy who knows his business! I recommend 😌