Шиншилка центр

At first I wanted to remain silent and never return to this store. But no, I haven't met such rudeness for a long time !!! The staff, the impression that they picked up (sorry) from the trash heap! Now everything is in order. I ordered goods on the site, for some items I needed consultation, since we are starting a dog for the first time. Namely, what rigidity of the toy is possible, what is the best carrying cage in accordance with the breed, and so on. I called the common number, they did not call me back immediately !! They also said that they do not advise and we ourselves must choose. Well, OK. I chose delivery to Moskovsky Prospekt. A woman called me back about the order and I'll tell you, there was not an ounce of goodwill in her voice! Several items were not available, I said that we would wait. The waiting time was stated to be 7-10 days. A couple of days later I called to clarify whether these goods, namely the cage, would be within ten days, since we just had to deliver "back to back". The same beautiful woman in her repertoire hamovato replies that she does not know when the cage will be! I asked if they have cells of this quality in the alternative available, so as not to wait and buy immediately. To which I was clearly told that they do not advise at all, we ourselves must choose! OK. I chose another cell "blindly". They don't send SMS on time! Upon arrival, at the request to show the cage, namely the rods, the man and woman began to be rude and speak for whom you generally choose. We answered that for a dog. And now their answer literally: "Fear God to keep the dog in the cage, return it to the owners and do not torture." THIS IS GENERALLY WHAT FOR SERVICE IS ???? So they do not give consultations about the goods, but how to condemn and be rude, so the very first! Despite the fact that the breeder told us about the cage, we must definitely buy it. We ordered the smallest bowls on the website, but when we saw them live, they were too big for our dog breed. To which these wonderful people began to be rude to us, that the normal size and generally take it and go. What I want to say. Dear managers of the company, despite a good assortment, prices and a convenient website, the service is AT A DISGUSTING LEVEL. Take action. Well, we will already buy all the other products for our dog in another store. I forgot to add, they also do not pick up the phone.

Impolite sellers. Both girls just sit and stare at their monitors, paying no attention to the customer. for information about the product (availability, price) they offered to search the Internet on their own. With smirks. Do not go to this pharmacy so as not to spoil your mood.

the price and availability was almost always good and the attitude was excellent, but ... it was. recently arrived for an order with children, ran into a rude loader, and paid for every sneeze .. paid bag, terminal + 3%, etc. to see the crisis and moving to a new place lays its mark .. I myself will not go there anymore, even if the one who orders, he suffers rudeness))

Great prices. Better to go with cash. It's sad that you need to pay extra + 2% for card payments

Great online store. I chose in advance that I want to take the cat. I wrote out the codes and went to the point of issue, the girl checked the availability at the point of issue using the codes. What I took right away, what was not right at the point of issue I ordered via the Internet, the computer is right in the store with the window of the 'Shinshilki' website already open. I received the ordered goods the next day.