ПлиТочка OUTLET склад-магазин керамической плитки, керамогранита

We came here for a tile, not only is the room not heated, there is no toilet. We chose a tile, ct. I liked it, as a result, they were not warned at the very beginning that the tile could be of the 2nd and 3rd grade. After spending more than 2 hours of my time, my wife fell ill as a result. There are no conditions in the store. The fact that there are only 2 tiles The second and third grades must be said in advance so as not to waste your time, the prices for "Polish" tiles are the same as in a supermarket, only it is warmer there and there are conditions ... Something like this ...

At the beginning of September 2020, I bought Cerama Market GOA SUGAR PERLA 30x60 tiles in the PliTochka warehouse store, namely Kharkov, Industrialnaya, 3. The consultant Igor claimed that this tile was of the 1st class. After receiving and opening (allegedly factory packaging), the tiles did not correspond to the declared class 1. The curvature of the tile is more than 2 mm. ATTENTION THIS IS 1 CLASS On the exchange issue, we received an answer that it is possible, but not earlier than a month later, since this tile is not in Ukraine. It was decided to lay the tiles. BUT WHAT WAS OUR SURPRISE TO OPEN THE PACKAGE AND SEE THE SECOND-HAND TILE. It was clearly removed from the wall, washed in half from glue with grief, and put on paper, packed in a pack with new tiles. ANSWER OF REPRESENTATIVES OF THE TILES (Kharkov): "We received it from our representative office in Lvov, we do not know what they sent." Output: Merezha stores Plitochka sells tiles of class 2 as class 1 !, not considering it necessary to warn the client about this and ATTENTION - SOLD THE USED TILES AS NEW. No price revisions and discounts / champagne presentations !!! - can not make amends for your non-professionalism and deception of the client. I strongly advise against contacting! I am adding a review at your request: The information I indicated is true! Communication with the manager Vyacheslav (introduced himself as a manager). At first he was rude and shouted into the phone “Girl, you woke up in a bad mood and decided to spoil me” by the end of the day, I received the following message on Viber: "Good evening. I spoke with Igor about the current situation. We will give an additional discount on your entire order and refund your money. We apologize for the current situation. The Cerad tile that you ordered today unfortunately was not unloaded at our warehouse. The driver did not have time and will be with us on Monday morning. In addition, the representative for the tiles, which turned out to be unqualified, promised to resolve the issue with the exchange of 1 package with traces of cement by Monday. On Monday morning I will call you and by the end of the day we will try to solve all problematic issues for your order. Once again we apologize for the current situation. " The next day there was not a call, but by the end of the day a message to the vibe. But communication with Vyacheslav is not so worried, and the sale by Tiletochka of not quality goods, at the price of 1 class (then, of course, they will give you a discount), with the addition of used tiles. You can work if you have nerves of steel and need a curve and used tiles! What deceivers you are! Say one thing, write another. Regarding the return and even more money, NOBODY !!! (not Igor, not Vyacheslav) did not offer! You are selling goods without knowing what you are selling! "We have laid a curved tile" - and this is a quote from your answer !!! If you want a curved tile - here you are! If you want a used tile - here you are! People are being deceived here!

Excellent warehouse store. Huge selection, excellent staff, promptly helped to choose the tiles and provided high quality answers to all questions. I will contact you again.

We came to pick up the order, everything is super, met, loaded into the car, thanks)

Good selection of tiles. From inexpensive to exclusive options. Experts will advise and help you choose what you need. Good prices.