Comfy

There was a feeling that the people working in this store are doing charity work and they are not paid money for it. One guy started to consult, he saw that better buyers came (after all, we just need headphones for 600 UAH, and those who come choose the phone), and we started looking for another consultant so that he would show us the headphones after all. After that, it turned out that they were not in the database, supposedly they had just been brought. Walk for 15 minutes. Okay, take a walk. Then for another 15 minutes they were looking for the consultant who dealt with us. At the checkout, it's generally neither hello, nor goodbye. Sitting woman 50+. For 5 minutes they did not pay attention to me at all. Then I just held out my hand so that I would give her a card. She was also indignant that I could not get through to my mother, because I wanted to write off her bonuses. In general, dear Comfi, please improve the level of service. People with this attitude will have no problem going down to the floor below in Alo.

The consultant promptly helped with the choice of technique, showing courtesy, attentiveness and benevolence.

Everything is sad, you can buy some other little thing, but I do not recommend buying large equipment in this store.

For half an hour in the store, not a single consultant came up, they looked at the information on the Internet themselves. When they had already chosen the goods and took the box, then on the way to the cashier, the consultant intercepted them so that bonuses for the purchase were credited to him

I recommend the administration of this Komfi branch to conduct training with the staff on how to interact with their customers.