Отделение ПриватБанка

Terrible attitude to customers !!! Valentina (who crowns herself the Boss) can be rude to you, say "lie" right in your eyes, from the threshold to "you", does not listen to the client at all, interrupts. Don't look for a more rude and impudent person! He can also afford to ignore customers, as well as openly say all sorts of disgust to the elderly. You can dream about the work of the employees of this branch, they are reluctant to enter the bank, they literally sit on chairs and every time you come in they try to push the work with the client to the hotline or to the ATM. And they do not care that you were sent here from the hotline, because your question can not be solved otherwise. I came to one village and the bank did not work until 16:00 (work schedule until 17:00), they could at least write by hand that you have disinfection of the premises so that people do not stand under the sun and do not kiss the closed door. And when the branch was opened, the work did not begin. Valentina actively ignored the young man's question about the terminal, telling someone about her personal problems, complaining aloud about her grandmother, who was standing nearby, while the crowd, which stood for at least 1.5 hours under the scorching sun, was dissatisfied. 1 day later I came to the bank again, in the middle there was 1 client besides me and 3 bank employees (not counting the cashier). I announced that I needed a new card, to which I was told "you can do it yourself without a branch" HOW ???? I'll cut a plastic card for myself and assign all the details ?????? Then Mrs. Valentina came out and it started. She addressed me by last name (she has known him for a long time) saying that we are very smart in the family (of course sarcasm). After interrupting the specialist who served me, I started asking the name of my sister, who lives in Kharkiv from us, and so on. HOW DOES THIS APPLY TO WORK ??? Hello!!! And this is how the so-called Chief (as she called herself) behaves. Then I went to my question and began to cling to the reason why all the cards are closed, but did not listen to the answer until the end and the phrase she repeated more than once "let's take the phone and call 3700, we will find out which of the experts closed your cards, of course if you you don't lie. " Well, is this normal ????? What a boss !!!! Pig tails twist your place Mrs. Chief. After that I jumped up and flew out of the bank !!! With such an attitude, your bank will not last long !!! And those who are served in the bank are just afraid to say something🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️