Otp Bank, "Varnenskoe" Otdelenye

First of all, I would like to note the professionalism of the staff. The bank offers non-standard products that can be very useful to the consumer: for example, unsecured loans for the purchase of a car or apartment. Have you heard of this? Then go to OTP - bank, there they will tell you everything in detail.

Came to make a card the program is not working the child was not allowed to go to the toilet.

Disgusting branch! I haven’t seen anything like this yet, it’s unrealistic to buy a currency, it’s like the impression that serious frauds are being done there, I just want to be checked by the security service. Employees are not trained how to properly communicate with customers, and the hotline is not at all clear why it exists? As to the wall - they even do not hear you. An individual like Julia should not work there at all. Bosses, pay attention.

Managers are serving days, not working !!! Negligence! Repeatedly promising to redirect, have never called back! They told me to come to the office in a week, a few days later, every time I came and again told everything about the problem, because nothing was done HORROR !!! Because of you for a month I can not get my money back and spend my time !!! This applies not only to this department, but also to the services of the hot line, which are dropped not after listening and do not call back! Although I spoke politely, not poyyshaya voice, but you have already dodtali !!!! Yes, in Alfa Bank, I was recently asked a question for 1 day. Take an example from others, if you do not know how to do it!

Horror, they never pick up the phone. I called the hotline, they promised that they would call back from the department. But in life they do not call back. The map from Kiev cannot be reached for two weeks already, it turns out that it is traveling from China. It's a shame, in our time to provide such a service !!!!!!!