#74 ОТДЕЛЕНИЕ ПОЧТОВОЙ СВЯЗИ

Ukrposhta generally pleases lately. Individual approach, courteous treatment. The service is fast, the queues are small. I receive and send letters and parcels. The new department has air conditioning, which is also a big plus. The only thing, I would like more chairs for visitors

In a word Horror! Money transfer came to the department on 10.04, as the SMS with the transfer code arrived. Today 30.04 we can’t pick up the translation! Can not find it! They left a request on the hotline to search for a transfer, and they found it in this department, why they can’t give it to us and cannot explain it. They say we will call you back when we find him! For several days now, not a bell! How to deal with this?

Disgusting work of all department staff. The package numbered 6507403143366 was lost without even leaving the department. Sent on 13.05 and for a week the tracker shows that she is there. They cannot find her. The head of the department is never there, they promise that they will call back, but no one calls back. An application was left on the hotline 3401358. A statement will be written to the police on the fact of theft. All documents on the admission on hand, and recordings of conversations are also available.

The department is in a terrible state !!! There is no order inside the branch: everything is randomly scattered, parcels, packages, ads are hanging, which have lost relevance for years !!! Employees of the quarantine department are not observed! One wears a mask on his chin, the other without it at all. It is impossible to call the department, no one picks up the phone for a week (!). I can no longer receive a money transfer for several days due to the lack of the required amount in the branch. I am shocked by everything I saw. I haven't used Ukrposhta's services for 15 years, and I probably won't use them anymore.

They cannot find the package, they lie, they refuse to call the authorities