Map
Detailed Information
- Place Types Restaurant
- Address Yevropeiska St, 58, Poltava, Poltavs'ka oblast, Ukraine, 36000
- Coordinate 49.578783,34.541456
- Website https://sushi-master.ua/poltava/
- Rating 3.6
- Compound Code HGHR+GH Poltava, Poltava Oblast, Ukraine
Openning hours
- Monday 10:00 AM – 10:00 PM
- Tuesday 10:00 AM – 10:00 PM
- Wednesday 10:00 AM – 10:00 PM
- Thursday 10:00 AM – 10:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday 10:00 AM – 10:00 PM
- Sunday 10:00 AM – 10:00 PM
Photos
Reviews
Sushi was often ordered here. Very often there were different nuances: then the courier was an hour late, then forgot about the order, then forgot to put unagi sauce (twice), then 3 napkins for 4 people. But that's it, little things. But here for what to type a million orders if you can physically give 150 ??? Why say that the order will be the MAXIMUM in a certain hour, if you see that you have a "gap"? You can not objectively assess your strengths and capabilities, objectively assess the lack of staff? So that you understand, it is NOT normal when one courier delivers 15 orders, all over the city, and even more so if there are warm roles in these orders. This is NOT normal when you are unable to deliver your order within three hours of being late. It is NOT normal for a client not to be alerted by your dispatchers to a delay. Imagine people have some plans if they order for a specific hour. Conclusion- You are just a kind of "sharashkina office", which does not seem to have a place among the normal delivery services. Expand the staff and rake the order, but no, do not try to jump above your head. Is there such a thing as a service not heard of?
Friends, what happened to you? ))) For a long time, have been your customers.
Ordered on the site on the 12th of February 14 (in 2 days!) By phone confirmed this order again ... and that's it. The 14th, the 15th have passed ... no apologies, no explanations ... And the situation, most likely, demanded both ...
Ordered 21 numbers, by phone, again .. brought a set without one set ... Called, reported a shortage, said to wait now the courier in 20 minutes will bring a shortage! They brought.
We all make mistakes one way or another, but if such mistakes do happen, then somehow keep the balance. Well, if it so happened, type, report, say so and so that we understand that at least you do not care :)
We are waiting for changes for the better, and in the meantime we are pausing with orders.
I changed my opinion. They used to be top. Nowadays sushi is terrible and takes a long time to cook. Rice is either digested or vice versa. Nori is like rubber. There are few fish. We will never take here again. There are more decent ones around the city and cheaper!
First - the pre-order was on February 14 for 3 days, on February 14 we were told that the set we ordered could not be obtained, we ordered another ... Ordered at 16:00, delivery was around 16:40 ...
Sushi .... Not tasty at all .... There are very few fish, rice falls apart at all ....
We were given 2 pieces of sauce, although we asked for three! It seems to be divorced, completely tasteless. .
We will definitely not order any more!
I do not recommend!
Disappointed, I do not recommend it! Framed clearly. I made an order on 02/14/2021 for Valentine's Day. Pre-ordered at 16.00 at 19.40 delivery to the house, confirmation was sent in SMS. Everything is okay. As a result, for the given time, no one came and brought the order, they called all their phones, they did not answer .... the blacklist was complete, we were shocked because we counted on this order. At 22.30 the sushi master called me back and said, well, it happens, sorry. I do not recommend it! Visible to the owners, don't give a damn about their customers😔
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