Map
Detailed Information
- Place Types Bar
- Address 4250 Cerrillos Rd, Santa Fe, NM 87507, USA
- Coordinate 35.6360347,-106.0150087
- Website https://www.outback.com/
- Rating 3.7
- Compound Code JXPM+CX Santa Fe, NM, USA
Photos
Reviews
I usually order the sirloin here as the least expensive steak. I decided to try the $27.99 Ribeye today, they advertise as well marbled and juicy. I ordered it medium-rare, which it was cooked correctly. When I received the steak, it had absolutely no marbling and no juice. It was tough and really just like a sirloin which is priced $11 less. I complained and the manager stated thats the way the ribeyes are coming and suggested I pay $4more for the bone in with more marbling. She then offered another ribeye and she stated they are all lean right now. Definitely a scam selling Sirloin as Rubeye or else they have the leanest worst Ribeye on the planet. Took it off my bill but I was very dissatisfied and still doubt there is such a thing as lean ribeyes without fat as the manager stated. Get the sirloin or go somewhere else, not at all a good steak experience. Waitress was fabulous. I felt for her. NOT HER PROBLEM, A CORPORATE MANAGEMENT ISSUE IN MY OPINION.
DO NOT BUY A RIBEYE AT OUTBACK !
I love Outback steakhouse. The blooming onions were what my mom ate when she was pregnant with me. This particular outback has a beautiful patio bar area... the servers are all very energized and courteous.
We went for lunch on a Saturday. Not many people were there, we got a table quickly. My wife and I shared a green chile cheese burger. It was great! We ordered the patty medium rare and that's exactly what we got. We were happy with the whole meal and experience!
Had a 15 minute wait before waiter came to take our drink order and we were ready to place our order. Appetizers came out way before our drinks did. Waiter was on the rude side... At least smile and be courteous to your paying customers because your tip depends on it. Even with our slow and and lil rude service we still left a tip that was 20% of our total bill. This being my first time going to outback steakhouse I can say I will not come back to this location, but the food was good so that's why they get a 2★ instead of 1★
Made order through Uber Eats. Restaurant did not include mushrooms in order. When I called I was told I could come in and get the mushrooms. Defeats the purpose of a delivery service right? At any rate I was told that I have to contact Uber for a refund. As there appears to be no way to contact them on the app, there will be no refund. Your food is too expensive for this kind of mistake. The mushrooms would have made the steak more palatable as it was tough.
You lost a new customer. Provide good accurate service with a well prepared product and you won't have negative reviews.
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