Lafayette Endodontics

I’ve been traumatized by RCTs before. Dr. Patterson was attentive and explained the whole process. He is very congenial and warm. The price was quite reasonable too. The staff were nice. I appreciate that Dr. Patterson was hands-on. He did the procedure rather than have an assistant do the prep etc.

The staff was extremely friendly and accommodating while scheduling appointments with their office as well as other affiliations. Dr. Patterson did an excellent job with the root canals and explaining the entire process. I highly recommend Dr. Patterson's office.

This experience has more to do with the office staff rather than Dr. Patterson himself. My wife recently had an appointment with Dr. Patterson and an appointment with a partner practice later in the same day. She called to cancel her appointment with Dr. Patterson, and without my wife's consent, they called the partner practice and canceled the appointment with them, which I understand may be a customary practice. However, when my wife called Dr. Patterson's office to express her frustration of the inadvertent cancelation, the office manager hung up on her. After being placed on hold for more than 5 minutes, I spoke with the same office manager who adamantly refused to acknowledge in wrongdoing (whether real or perceived) by her or her staff. Isn't the customer always right?

Root canals are never fun, but Dr. Patterson was very good with me, and explained everything to this very nervous patient.