Paulsen's Pharmacy

Wish I could leave minus stars. About 5 months ago, I changed from Walgreen's to Paulsen's Pharmacy because I wanted to deal with a small, locally owned pharmacy. On Friday, I was treated incredibly rudely by the so-called manager. She screamed at me for suggesting that their vials aren't biodegradable. They are technically biodegradable but only at processing centers that use a very high heat, none of which are available in the Portland area. This information is very misleading. People think that they can toss these items in their compost and it will magically biodegrade. The manager said she was having a bad day- and I thought about my 7 friends who are nurses and doctors, all working in hospital settings and 4 of whom work in ER's. These people are in more danger/at risk in 10 minutes on the job than this manager is in a month, safely at the back of the store, behind a thick glass wall. Yet the medical professionals don't seem to be having melt-downs. This is INEXCUSABLE behaviour. The first thing I will do on Monday will be to change pharmacy. I will happily drive another 30 blocks out of my way to avoid spending one cent at this business. SHAME on you. P.S. Saw your response- you are full of it! Would crawl on broken glass before I would spend one cent at your store. And judging from other reviews, I'm not the only person to feel this way.

I thought this was my place but after a 30 minute wait noticed I didn’t know how much I was spending. What I didn’t really need just cost me $40.

My spouse likes this Pharmacy , and I have tried to , but frankly I have never gotten a warm and fuzzy feeling from them. They are just not that friendly. The staff working the counter are often curt and sharp, and seem to lack basic customer service skills of politeness and rapport. Going back to Walgreens. At least they try and they have much better hours.

Great local pharmacy one of the few left in Portland. I highly recommend getting your prescriptions filled here if you can to support a Portland institution. Plus they're really friendly and helpful.

Working with Paulsen's in regards to my Aunt's medications has been terrific customer service. They have been helpful, responsive and very nice. They make and deliver her bubble packs of medications monthly.