Energy Efficient Replacements - Windows & Doors - Granger, IN

We love our new windows from Energy Efficient Replacements. Our home looks completely updated. The installers and staff are very professional, and the price is competitive. We can not thank them enough for helping our home look beautiful.

After the initial sales call, everything from there pretty much went downhill. Randy was late to every appointment by 15 minutes, usually more. Once he called when he was 15 minutes late to tell me he was going to be another 45 minutes late. It was incredibly inconvenient, as I have a full-time job, and, in my opinion, disrespectful.nAfter the 3 meetings just to get paperwork squared away, the install went great. Except for the scratch in my hardwood floor. I called Randy & he said they would take care of it & cover the costs. He said it'd be about 2 weeks.nI signed the paperwork saying the job was complete & I was happy. Randy said the floor scratch would still be taken care of even after I sign this. He told me to call the finance company & say they can release the money, but they said they had to wait for the paperwork. Randy called me at least once a day for the next 2-3 days saying how I needed to do that because they were out X amount of dollars. When I told him that he needed to talk to the finance company he realized that they hadn't received his paperwork which was his job to mail. Once they got it & he got his money I really didn't hear from him.nI had to constantly call about the floor scratch & kept getting vague answers & pushed off, so finally I called Jason. He took to it to get this fixed & it did. I was really happy with the company he called on & Jason followed up after all was said & done. Unfortunately, the negative far outweighed the positive I experienced at the end. No one should have to go through that much stress & frustration as a client.

Had a great experience energy efficient windows. We love our new windows, they look great. The only issue we had was one of our windows was installed with a cracked glass, but they reordered just the glass and replaced it within a week. They were not the cheapest or most expensive, but they gave us there best price upfront and did not play games like some of the others we had give quotes.

This past May My husband and I purchased 17 windows from Energy Efficient Replacements of south bend. The windows included low e and argon gas, exterior capping, and qualified for Energy Star. We had several estimates from champion, window world, bee windows, and feldco. All quotes were extremely high, the only quote close to Energy Efficient Replacements was window world, but the quality of product from Energy Efficient replacements was much better than them. We paid just over $6000.00 for 17 windows with professional installation. Again, We are very pleased with the great product and service from Energy Efficient replacements. We will definitely recommend there services to everyone we can. Thank You. -The Banks Residence in South Bend

Had a wonderful Experience with Energy Efficient Replacements. Jason was upfront and honest about window pricing, and followed through with everything he said they would do and provide. Our new vinyl windows look great. We have a lake house they will be installing windows in when that time comes. Happy Customers!