Liberty Mutual - Portland, OR

I called them asking for a quote and they told me it was going to be 600$ a month to insure me. I’ve never been in an accident, or have had any tickets ever and other insurance companies insured by cars for 80-90$ a month. I asked to be taken off the calling list and they said they would do that. 2 days later I get another call. I asked to be taken off the list yet again. 30 mins later they call me again and I yet again ask to be taken off the list. They called me 3 more times after In the same day and at this point I’m very upset and tell the person to stop calling as this is becoming harassment. This company has zero respect for you. They are just an overall bad company and really are looking to scam you out of money. Stay away as far as possible. If I could give less then one star I would.

Liberty mutual was a source of constant dissapointment. Long hold times when calling to correct a mistake on their part. I also had a customer service person that did nothing but argue and his rudeness was beyond anything I have experienced. That is as much detail I want to get into because it would be a whole chapter listing the many blunders most of which cost me money. Needless to say I switched companies and won't recommend to anyone.

Rude, cruel, inconsiderate people, unprofessional, trying to pretend they know what they are talking about, they understand everything, but it’s really totally the reverse. They are so desperate to keep their client from being held responsible for a claim they not only do not listen, they actually make up alternative facts. My advise. You get into a dispute with a client of theirs you might as well just prepare to sue them. And believe me these people will all by themselves stress you out so very much you might as well be going after them not just for the original dispute but a ton of pain and suffering.

Jonathan in sales Jonathan Borozzi did a great job and sign me up and beat the competition out and Brianna in customer service did an excellent job with all my questions they are both great employees

Not happy with online quote, started at $56 went to $86 then when I finalized & went to purchase it topped out @ &128.. with only 1 ticket for minor infraction on my record..nneedless to say I'm now looking for new insurance