Kay Jewelers

Nice service! Went in for our ring inspection

Great customer service and prices on many items were affordable.

I had an engagement ring I saw online shipped to the store. Becky the manager called and said my ring was in and come look at it. Fell in love with said ring. Didn’t want to go through the financing so my fiancé put money on layaway and came back two weeks later to pay the rest off. Was told when we came back that in fact the ring they had wasn’t the exact one we had wanted shipped and it was gonna cost more. When asked why we weren’t told it wasn’t the exact ring they had nothing to say for themselves called corporate and they admitted what had happened but said they couldn’t do anything for us. Fraudulent is what that is. Would never ever recommend this Kay store. The one in the mall and others are at least forthcoming with accurate information instead of lies.

My husbands wedding ring fell apart right before our first anniversary.our salesperson said it can not be fixed and since we did not buy insurance there was nothing they can do. We went to Kay’s because we always buy our jewelry there and we believed they would stand behind their products. How sad, I guess we have to go to a different store to buy a new ring.

Absolutely love this store and the associates who work there . They go above and beyond to help u ud83dude0a