Christopher Choruby: Allstate Insurance

My husband and I have been customers for 26 years. Our first agent retired then our second agent retired then we got this office and this agent. They mishandled putting one of our children on our auto insurance policy. Which cost us thousands of dollars. Then with the recent wildfires they mislead us regarding a homeowners claim. While we had questions regarding filing a claim, we did not want to file one. We were surprised when we got a $500 check in the mail. We called Christopher and he told us that it was like a speeding ticket and it was a permanent mark on our record. When we explained that it was a misunderstanding, he told us multiple times that our conversation was recorded and that they listen to recordings. This lack of care and professionalism may also end up costing us thousands of dollars.nnWorst insurance agent and office ever!

Chris bought this agency from Mike Eaton maybe 5-6 years ago. Started off well with good response time and ease of use. Then came the Would You Like Fries With That up-selling emails, then came the STAFF, and eventually Chris just stopped being responsible for the practice. Then one of his staffers could not get a handle on insuring the condo we bought this winter. I wasted hours of time with her - and sadly, her emails barely contained actual english words (no joke). I reached out to Chris, through email and voicemail, several times to try and correct the situation and he never returned my email or called us back. It's such a bummer - we've been with Allstate for 32 years, and I've never changed agents unless we moved. Until now.

Chris has been my insurance agent for the past 6 years, He is hands down the most knowledgeable, kind and reasonably priced insurance agent I have ever worked with. His team is just as great as he is and they process any and ALL requests almost same day. I've referred close to 50 people to him over the years and everyone loves him, he truly takes pride in his work and his customer service. I cannot recommend him enough 10/10

Billing has been a nightmare with this Allstate Agency! I've had to call in every month for the past 5 months because they have incorrectly set up auto-pay billing on my account. You'd think after the 2nd or 3rd call about the same problem they would figure out how to get this right.

Chris Choruby can make anything happen. He is on top of his customer service and pricing. He went to extra mile to make sure I received timely info at a good price. I've called him a few times with insurance questions outside of his job, and he always makes sure I get the right answers.nnBig thanks to you and your agency!