Map
Detailed Information
- Place Types Furniture store
- Address 2127 N Oak Dr, Plymouth, IN 46563, USA
- Coordinate 41.3601277,-86.3296032
- Website http://www.banfichfurnitureandmattress.com/
- Rating 4.7
- Compound Code 9M6C+35 Plymouth, IN, USA
Photos
Reviews
Not friendly or helpful. Purchased a day bed for my elderly mother. Specifically told them it could not be taller than couch height. Even had them measure mattress and add the bed frame height . Since they did not have the bed frame in stock we trusted they new the bed height. Ordered and when it came in it was way too tall. At least 12 inches taller than a couch. Complete waste of $1,200 and when I complained was basically told that mattress was not returnable and nothing they could do. So much for customer service. I would not have been upset had they not measured and told me it would be couch height.
Quality furniture and comfy beds. I would definitely stop here if I were redoing my house. I always find something that I really like.
Edited after they got in contact with the person the recliner was gifted to and saw it was a manufacturer defect.nnI personally am done with this company because they only cared about their services after seeing a 1 star review on Facebook, they didn't care before that when they were called 3 times the same day it was delivered.nnSold us a recliner that wouldn't recline.nMade no effort to warn us about a no return policy.nI'm only giving 2 stars now because they fix it by letting the person it was gifted to get a new recliner and gave an in store certificate for the extra money that wasn't used on the new recliner.
Wonderful meet your every need and care about making you a very happy customers
Excellent shopping experience! Very patient - answered questions and was there when I needed them, but let me look around alone, unlike some other furniture salespeople. Order arrived earlier than predicted. Super quick and friendly delivery. Will continue to support this quality local business and encourage you to do the same. And now for a nap on my new couchud83dude34
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