Jared

Customer service here has always been great. Mona is always friendly and patient. Upgraded my diamond and was not happy with it, Jacob and Jasmine were patient in helping me find and exchange the diamond while staying within my price point.

Went in for our regular inspection and was taken care of by Jacob who was very friendly and helpful. My husband's ring was cleaned and re-dipped quickly and we were shown some wedding ring upgrades for myself that I'll have to start saving up for. :)

Be careful when you go in here. The jewelry experts, are also ninjas who talk us into buying more jewelry everytime we go in!!nnVery nice people, great service, fixed my ring in a pinch right before our wedding. Very happy to do service here!

Hubby and I went on Monday to purchase new rings as the old ones had an untimely death (long story). Anyway, Lori was very nice and accommodating. We (I) picked a beautiful engagement ring and was looking for an enhancer as the wedding ring and Lori pulled out the most beautiful enhancer ever to compliment that ring. I was set didn't need to see anything else. Hubby found his ring and we sealed the deal. We did purchase the extended warranty, but to my surprise it doesn't include stone replacement if broken or lost. Hence the reason for 4 stars. If you are going to charge that kind of money for a jewelry warranty it should at least include the stones. So now we have to purchase separate insurance to cover that. But overall the service was great.

Ricky is Fantastic!! Super low key. Really liked how he help us! Keep up the good work!