Map
Detailed Information
- Place Types Home goods store
- Address 1916 E 80th Ave No 14, Merrillville, IN 46410, USA
- Coordinate 41.4734988,-87.3122518
- Website https://stores.joann.com/in/merrillville/2373/?utm_source=Googl
- Rating 4.5
- Compound Code FMFQ+93 Merrillville, IN, USA
Photos
Reviews
Friendly staff and quality fabrics, but non-fabric items can be a bit expensive. They run out of stock pretty quickly for some items, but that could just be due to the pandemic. The selection of fabrics is much higher than stores like Hobby Lobby, but I find that plain colors or basic fabrics are sometimes easier to find elsewhere.
Nice selection of fabrics. Fairly organized store. But the checkout line is the WORST!!! The lines are always long because they never have enough employees at the registers! The checkout people never seem to want to help you figure out coupons you could use. Joann always sends tons of coupons with tons of restrictions. I just want to save money not have to read tiny lines of what qualifies for savings. They need to learn from Kohls employees who are always eager to help people save money. Speed and helpfulness is not something they value here.
Been here twice in two weeks. Very nice lady doing curbside pick up. She was very patient and help me with my problem with my curbside order. She also was the young lady that cashed me out and helped retrieve my coupons from my app on my second trip there. Also the fabric cutting ladies are very knowledgeable and patient. Every staff there has a smile and seem to be eager to help. Love this place this will definitely be my craft store.
Variety and only big name fabric place very accessible. Great folks like Austin. Prices lil high but normally they got it or help you locate it.
Poor customer service. No one greets you as you enter....well actually they didn't greet me as I entered but they greeted others as they entered the store. I was walking aimlessly trying to find what I was sent to pick up, which was some pre-cut material. I was unfamiliar with the setup so I attempt to enlist the help of an associate I seen walking the store picking up things. The associate (whom I believe was actually one of the supervisors on board today) basically ignored me and when the ended up coming towards me again she abruptly turned down the aisle to avoid me. The supervisor or manager on board today was Jill. There were no other associates available on the floor to assist customers. I waited in line just to ask a question so I just left and went to Hobby Lobby instead.
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