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Advantis Credit Union
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Mike P (09/29/2020)
Update 9/29/2020: After nearly 3 months, my refinance ordeal is over. I was asked for a credit card to order the appraisal after underwriting finally getting to my file. I asked for a rate lock first, only to find rates had jumped to nearly what my current rate is. So, no idea if they'd even let me lock prior to paying for an appraisal. They need to figure out how to get to a place where they can process an application faster and allow rate locks up front.n**********nIt's been over 2 months since I applied for a mortgage refinance. I gathered all the requested documents, followed up to inquiries, and I have not been given the final approval from underwriting to lock an interest rate yet. Apparently, they have only two underwriters for the entire credit union. If you want to get a mortgage with them, ask them about how long it is currently taking to lock a rate and make sure to shop with another credit union or broker. They may be the one of the cheapest, but who knows where rates will be 2+ months down the road.
Paul Douglas (05/21/2019)
I have had very good service with Advantis over the past two years since inheriting POA responsibility for elders' finances. I have had a number of grey areas to deal with in depositing, withdrawing and maneuvering funds on their behalf and the staff at the NE Branch has always bent over backwards to help me. I do agree with a previous writer that it would be an improvement to be able to phone an Advantis Branch individually: that has provided me with plenty of frustration in the past, but otherwise they have been great and generous with their time.
M.G Ghabra (06/21/2017)
I just would like to thank Stephanie Alvarez from Advantis Credit Union for her excellent customer service and superb effectiveness and efficiency. She gave us a great service and products with a wonderful smile all the time. She is very passionate, personal, dedicated and confident about what she is doing. We are very happy with her and the service we got and more likely we will be back to see her again and recommend her to friends and family members. Thank you Stephanie it was a great pleasure doing business with you. This kind of service is kind of rare those days!!!
clint jennings (03/31/2018)
Advantis is a great bank if you don't want access to the money you transferred and it shows online is sitting in your account. Or, if you want to wait a week for transactions to get posted to your account, or if you want them to put the wrong amount on the check they write you for a vehicle loan. Other than that very friendly staff (except for the person who processed my loan) just wish the electronic services were faster. Isn't that the point of them being electronic?
Ryan Brown (08/27/2013)
We've been members for nearly 5 years and have had nothing but positive experiences with Advantis Credit Union. This specific branch is the one that is closest to our home. We were introduced to Advantis when financing the purchase of a car through a dealership. Advantis had the best terms of any financial institution at the time. We recently refinanced our home through Advantis, great terms, great customer service again. Finally, we just completed the purchase of a used vehicle with a loan through Advantis. They arranged all of the registration paperwork as well as the loan paperwork flawlessly. The seller of our new vehicle was expecting to spend a lot more than 30 minutes it actually took. I highly recommend you take your money (and loans!) away from the big banks and give your local credit unions a look. Advantis Credit Union is a good place to start.
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