Michigan City Animal Hospital

The only Vet office I will go to, unless I need to the Emergency Clinic. There are several Veteranarians here. They are all very nice, personable, empathetic, professional and smart. It is obvious they keep up thier credentials.nnThey are able to take care of exotic pets as well. Bring your pet here. You won't be sorry.

Professional and courteous and they don't treat you like a number. They spend the time to get to know you and your pet. Shout out to Dr Fairchild who got my GSD some relief last week. Thanks Dr. You are awesome.

Great, caring people work here. Only downside was Ninja kitty can't be saved.

They were very nice however they didn't communicate with each other. I told them what medications my dog was on & because they didn't tell the vet my dog was prescribed something that couldn't be mixed with one of his medicines. I had to give my cc # 3x because of the lack of communication. They kept trying to add things that I told them our regular vet was already taking care of but because we have been on the road for days it was difficult to keep on top of things. We were near the end of our trip & my dog got something like a little field sandbur stuck in between the pads of his paw. All I asked is for that to be removed & possibly clip his nails & it cost over $200 & that's after I said no to things because the first quote was $450. It makes you wonder if they saw out of state plates & knowing his regular vet is out of state if they saw dollar signs. The good thing I took away from this place is that they were nice & got the bur out & clipped his nails. I do appreciate that.

I just switched from a hospital in New Buffalo, MI since MCAH is in my town and is more convenient to me. I found the process of switching extremely easy as MCAH quickly requested my pet's files from her previous hospital and gathered all of the data quickly and efficiently. The staff at MCAH was very timely, responsive, and courteous in their correspondence with me regarding the switch and made it so easy.nnMy cat was boarded for 5 days and received an exam when she came in for boarding which was great that I didn't have to have the exam at a different, separate time. My cat received the exam and I was kept abreast of all that happened in the exam and was called promptly for approval of required vaccinations.nnI had questions regarding my cat's exam and while I wasn't able to speak with the vet that completed the exam when I called, I received a call later that day from another vet, Dr. Fairchild, who kindly explained everything and answer all of my questions and more.nnI also found MCAH's service and business practice to be quite modern as well. The MCAH uses a very convenient text messaging system that allows me to easily and effectively communicate with the staff regarding boarding, drop-offs, pick-ups, billing, and more. As someone who appreciates modern technology, it was great to see a business taking advantage of it so well.nnFinally, at the time of my writing, we are in the midst of the Coronavirus Pandemic which complicates such business. MCAH handled this perfectly as well as all of their staff was courteously wearing masks when they interacted with us and their system for curbside service was easy and effective.nnAll in all, I am very happy with my switch and recommend that any pet owner give MCAH a try. I'm sure you will not regret it!