Rensselaer BMV Branch

My experiences with the Rensselaer branch have always been pleasant. Yes, the waits can be long, but once being served, the folks are courteous and take care of the needed steps efficiently. I only wish they were open everyday, but this is a small town and the client load probably doesn't justify it.

It was great, very friendly,helpful.nThank you ladies for a great job.

Even with the social distancing, they had things running really smoothly

NASTY LADYnI called to get information that I had trouble exactly finding online about titling and licensing a vehicle that I bought from and individual that bought it from people from Michigan and he never licensed it himself. So rather then have a bit of patience in listening to me she just wanted to give me her best answer right or wrong before allowing me to fully explain the whole situation. I bought it and told the gentlemen to hang on to the vehicle until he cashed my personal check but I had not seen the title yet to know if the friends of his from Michigan actually had signed it over to him. If they had then the person I bought it from has to title it then get the title back then sign that title over to me so I can proceed in getting my own title and license.nWord of caution also print out a Bill of Sale online to fill out from the seller or you will have to go back to do it.

These people have it so easy. They only got to work two days a week and treat everyone that comes in like garbage. They tell you to do one thing and come back and when you do they tell you what they told you was wrong and give 15 other task to complete and still say you did not do what they ask. So you spend months playing their games that get you nowhere and it's beyond annoying. The most smug and condescending people in Rensselear work here so beware and prepare to waste months trying to get one simple thing done.