Fred Meyer Jewelers

Affordable pricing for most jewelry needs, took a little over a week to get my ring resized, but it was cheap, and came back in great condition and the right size.

I paid for a custom family tree necklace for my wife to give to her for her birthday. Was told it would be 6 to 8 weeks. After 9 weeks pass I start calling. Was told three times I would get a call back. Never did. I go into the Keizer, OR Fred Meyers and the manager finally looks into it and the company making the necklace sent it to the wrong Fred Meyers and they just sent it back so the company that made the piece stated they would upgrade the gold for the mistake and was told by the manager of Keizer Fred Meyer jeweler that they rushed the order. I was refunded and was told they were going take care of the charge and would call me when it arrived it would be 2 to 3 weeks... 4 weeks later I go in. Was given a lot of excuses and was told the necklace was going to take 6 to 8 weeks.nnFinally the necklace arrives so I go in to be told I need to pay $170 by the assistant manage I let her know the manager had told me they where taking care of the cost me being a long time customer and all the problems assistant tells me she can give me 10% off but the manager wasn't there so I tell her to talk to the manager and get back to me 2 days later I call and still no answer from manager. The next day I get a voicemail stating the best they can do for me is the 10%. I told her to keep the necklace and I will never buy anything from this company again. Customer service is non-existent at this store. I wouldn't spend your money here. I know I won't be

Dream Blue diamond some day!!!

Service was fantastic!

I am an avid watch collector and they have great selection and staff very nice and aren't trying to push sales on you such is very nice.