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Al McCann (10/01/2020)
I have the supplemental policy which covers dental and optical. I pay $396 a year for this coverage. It pays for one eye exam per year. For the last two years Atrio has refused to pay for my routine eye exam. They have a hidden rule that they have created that says if you are going to have a routine eye exam in order to get glasses, you can not have any other problems such as cataracts or they won’t pay for the routine part of the exam. The exam was even cheaper because most was charged as medical. The bill was $46 instead of maybe $150 but that didn’t matter. Atrio knows the Medicare rules, Medicare requires the billing to have a medical billing code for any procedures done during my annual cataract check even though the routine eye exam has nothing to do with my cataracts. So they created a rule that they would not pay for my routine eye exam if the doctor also checked my cataracts. So now I’m concerned there may be other hidden rules like this that I won’t discover until they decline payment. Several of my friends had Atrio when I turned 65 so I also joined. Now I’m 72 and all of my friends have left to sign up with other companies. So what to do?
Lisa Snyder (09/24/2019)
Atrio Insurance company is the best insurance company I have ever had. They are local and fair. I usually speak directly to a real person. The hold times are minimal.
Ardel Lewis (04/23/2019)
This medical/health insurance can help you. Give them your imfor/spend some time and wow...
Roger Severson (03/07/2017)
We recently signed up for the additional $27 a month, dental insurance that used to be part of the Medicare policy. The policy is very limited; a $500 max per year, xrays, 2 cleanings a year, but we were appalled that there is a $35 copay each time we use a in network dentist, the same cost for an out-of-network dentist. We are wishing we had never signed up for this plan and just paid for the basic preventative care on our own.
Ness Fam (06/18/2019)
Some clinics favor this health insurance. Glad it is available.
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