AAA Salem Service Center

I needed a jump start 8 feet away from their parking lot. They were pleasant but offered no good Samaritan help as I was not enrolled in their service but have State Farm roadside service. I'd say they dropped the ball on this chance to help someone in need. Finally I was able to get a jump start from the car next to me.

Super helpful. Super fast. Super nice. Thumbs up!

I have been to this office twice as my wife and I are new members. On the first visit I was inquiring about some travel destinations however the lady at the front desk was extremely rude. When I asked to speak to someone about travel she asked where to and I explained that I wasn’t sure exactly where yet but wanted to look at options. She rudely replied with “Well it makes a difference so if you don’t know where you want to go then I can’t help you .” I then found someone else and finally spoke to a person responsible for travel. But in my opinion their travel packages were pretty expensive so I asked what benefits were included as AAA members. She told me that as AAA members we would get a $50.00 voucher for activities. WOW, I could hardly hold back my excitement. Obviously we scheduled a trip on our own for literally 1/2 the price that they quoted. My second visit was for the purpose of picking up a map. As I patiently waited in line (I was the only one in line) the lady at the desk was speaking with another employee. After about five minutes they started laughing hysterically, which continued for another 7 or 8 minutes. A few minutes later a man walked in from outside and the lady at the desk asked if he could help me as I had been standing there for a while. When I explained what I needed he said “Oh, you’ll have to wait for her, she’s the only one that can help with that.” I’m not looking for instant gratification like many are these days but if you’re going to take my money at least treat me like a customer.

Our premium membership allowed us to get our passport photos for the next update. We're thinking Germany, maybe Ireland? Maybe just making certain that is an option if we want to travel (soon?)

AAA in Salem has long long been my place to go to and I needed help with anything about the vehicle I remember one time when my son was supposed to perform up at the University Inn Moscow Idaho and he missed the plane and in order to perform the group that was up there would have to do different choreography or something so the company leader told him you can get there in time if you drive and he looked at me and he said where's Idaho I said well we'll go to AAA and find out we went over there got everything we needed and we zoomed up through the snow and ice and got him there in time I've never had a bad time at Triple-A they've always been so good to me for years