Map
Detailed Information
- Place Types Atm
- Address 416 State St, Salem, OR 97301, USA
- Coordinate 44.939645,-123.038537
- Website https://www.key.com/locations/or/salem/BRCH37200096/416-state-s
- Rating 3.2
- Compound Code WXQ6+VH Salem, OR, USA
Photos
Reviews
We went here to set up a business account after emailing with the branch manager. We encounter very poor customer service and no follow up from two people who were supposed to call us. After the meeting we emailed him to let him know about the service. He apologized and said he would have done thing differently and he would have the people contact us right away. It’s been 3 business days and they still haven’t contacted us. All of this was prior to the fires so the delay is not due to that.
This bank held my cashier check! Banks must make funds available within 24hrs on government and cashier checks! This bank broke laws by holding my funds but I'm not to worried about it because my check will clear I'll just give them a bad review and find a new bank!
Helpful, friendly staff. Quick service. ATM outside that is can be accessed via drive through.
I do not use Key Bank for my personal banking, but I went in to this branch to do a work deposit. Wow. Just wow. Really weird vibe at this branch. Was barely acknowedged by a young man, who was the only teller in sight. I pulled my deposit out of my coat pocket and stood there for at least a full 2 minutes without him looking back up at me. I was the only customer in the building. Finally did a search on my phone and saw that there was another branch that would also be on my way, very nearby. I just left and stopped at the other branch where I was greeted and helped promptly.
The staff is condescending.nI've been with key for years... and while I do not want to change banks, I will no longer be using the downtown Salem branch due to repeated interactions with one girl in particular.nI am the customer... and the banker should be there to help for simple transactions.
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