Map
Detailed Information
- Place Types Dentist
- Address 1105 SE Jetty Ave Suite B, Lincoln City, OR 97367, USA
- Coordinate 44.9594157,-124.0135472
- Website https://locations.willamettedental.com/or/lincoln-city/1105-se-
- Rating 3.8
- Compound Code XX5P+QH Lincoln City, OR, USA
Photos
Reviews
Great office located in Lincoln City. The front desk staff makes you feel right at home immediately when you walk in the door. This is a great dental office to take care of your teeth. The team was very professional examining and providing dental care solutions by priority. The entire staff were very gentle and caring to me. Dr. Kelso explained in detail what she was doing and was extremely adept to ensure I had a painless experience for a complicated procedure. I will be coming back regularly. One of the best!!
Having been a patient at 3 other local dentists, Willamette Dental stands apart from the rest. They have a very caring and qualified doctor in Dr. Kelso. She sets the vibe here and you can feel it in all the employees. She has eased stressful procedures and calmed myself and my two children. We are very happy with all the staff there as they remember us by name and give us top quality customer service, while fixing our issues or providing cleanings and checkups.
Facility staff failed to communicate appropriately to patient and designated family representative regarding plans of care. Patient used his own chronic pain medication, even when designee called to report pain and the patients trend of tooth pain leads to infection which happened. This required patient to seek emergency services, and lead to a weekend of mouth pain. Lack of empathy, follow through and communicate. I do not recommend this office for services.
Tried to call just to see if they are taking new patients and if they take my insurance...only got half of it out, some girl abruptly informed me I needed to be talking to appointments ( do I really tho?) And sent me to a forever hold. WORST CUSTOMER SERVICE
This place is awful. They committed fraud to get more money out of my insurance by saying they cleaned my teeth when I was strictly there for a consult on my wisdom teeth, I was in the office a total of 15 minutes while they looked at my X-rays. I had gotten my teeth cleaned before I ever went there and now I can’t get my teeth cleaned until months after I’m due because they lied in their charting and said they cleaned my teeth (which is illegal). I would not recommended this place to anybody.
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