London Hair Salon & Spa

Do not go to the salon. I went into the salon in October 2020. My hair was cut and colored by Megan. The haircut I was given was nothing like the photos or my instructions. I came back a second time to have the haircut fixed. Or what could be salvaged. She cut so much more hair off I feel like I have a Boys haircut. Someone came up behind me at the grocery store and said I should leave this shelf on my head on the shelf. I was humiliated. I tried to talk to the owner Nancy regarding my haircut. The only resolution she was willing to do was to credit the haircut cost. I had my haircut and colored at the time and my request was for the entire amount to be refunded because I drove back to the salon three times. I live a half an hour away so that's an hour round-trip. Nancy didn't care. Now I have to wait two years minimum for my hair to grow back and I am so frustrated and upset And I still have to walk around with this horrible haircut. I am going to have to go to a barber to have it fixed, it's that short. I am shocked someone would conduct business this way. I would not trust the salon with my hair, ever! Ever! Ever!

Today was my first using London Salon and Ill be the first to tell you that over the course of 20 plus years I have used a lot of salons and everytime unhappy with the outcome. But today I was greated with smiles friendy environment and an amazing, talented and to to mention funny young girl named Christy who didn't let me down when said please fix this mess for me. She was friendly and understanding as well as absolutely fantastic at her job. So to Ms. Christy thank you from the bottom of my heart for fixing my hair today. You did an amazing job and I love it.nThank you so much,nHolland...

I was treated by Simone. I got beautiful highlights, love the color. She treated me great, patiently, took her time, was thorough, friendly, experienced and nice. Id return and recommend this salon to everyone. Thanks for great service, its really appreciated.

My hairstylist was julia she was very professional and gentle with the brush and very personable I will be retuning and highly recommend this too get your hair care products and cuts and styles

I had a consultation where I spoke with my stylist about what I'd previously done to my hair and what I'd like done to it. She told me it'd be a project, but she'd love to take it on.nI went to my appointment, she bleached my hair, and then told me she couldn't do the color. I was upset, but was going to do a brown, like I'd come in with, before I decided on blue. I wanted a dark blue, but still bright enough to tell its blue. I gave her multiple ways out, since we were going to run out of time. I was sent home with wet hair, because I told her I had to go, and when I got home it was electric blue. I washed my hair the first night, because I didn't receive any care instructions. I texted my stylist to tell her she didn't do my hair well, and she apologized, but argued.nI left a message for the owner four days after my appointment, and called a week after that. I explained the situation, telling her the stylist had offered to fix my hair for free, but that I didn't trust her with my hair. The owner Nancy said that since I'd waited so long to call (apperently she didn't receive my message), that she couldn't do anything, but offered to have Anna fox my hair. I told her again that I didn't trust Anna anymore, and then Nancy proceeded to blame my hair on me, and told me there was nothing she could do for me. This salon is not good. It's supposed to be high quality, but it's not. Please, do not go see Anna at London Hair Salon.