Hopebridge Autism Therapy Center

I've had amazing experiences with hopebridge over the last 1.5 years. My son emjoys going and his therapist are genuinely involved and concerned.

Long story short dont wast time, money, energy. The first screener (would not call her a psychologist) stayed behind computer and did 0 interaction with my child. Did not screen him with the ADOS testing tool. Did not turn in paperwork, etc. It took multiple phone calls to corporate to finally find out what going on. They ended up providing ANOTHER screening. The second screening g was more in depth, he utilized the screening tool. He diagnososed my son on the spectrum. I was sent a report in email that I forwarded to son's developmental preschool. The director informed me that the district psychologist said the report was incomplete and they planned to test this coming fall. In the meantime we moved to miamisburg. I have called 2x about why son's ABA not started. They directed me to 'Jill' at corporate. She got an attitude and said she would 'call me' if needed. Long story short, UHC refuses report from their Psychologist because it is incomplete and does not validate an autism diagnosis. Hopebridge feels nothi g wrong with report and wants to appeal! That is 2 different places (esc and insirance) that says it is not a validated complete report. This company as a whole is horrible. In the meantime my child is not recieving ABA that is desprately needed (I have tried appx. a year to get someone to eval and tx!) While my family is in jeapordy due to aggressive behavior and self inflicting injury. Plans to utilize a different facility but again, due to the issues with Hopebridge can not go elsewhere till yet a THIRD ASD screening is done at out of pocket expense!!! Please save yourself a Migraine level headache and go with other, more replicable companies. Unfortunately at the time they were the only ones available within a 30 mile radius

Drops kids from the program for bad reasons.