Boonville BMV Branch

My experience was a bit frustrating because the employee responsible for managing the queue was not providing any information about the wait times or separating out by priority. After waiting 10 minutes in line just to get a ticket I was finally able to ask the employee a question regarding my visit. The employee was rather short in their response to my questions regarding getting a new driver's license. As a result, I waited in line for nothing. This branch definitely has room for improvement in courtesy, communication, and customer flow management. This is as professional as I can be regarding my public review.

There was a long line. Spent 2 hours waiting. Did not have any benches for elderly or disabled. Was not a great experience. You should always make a appt. with them.

The staff were all masked. They did an awesome job of sanitizing. Everyone was was social distanced.

Can't believe it, actually got everything done in one trip. Miracles do happen.

Great service and very friendly!