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Detailed Information
- Place Types Bus station
- Address Eugene, OR 97401, USA
- Coordinate 44.0542482,-123.0883438
- Website Unknown
- Rating 3.6
- Compound Code 3W36+MM Eugene, OR, USA
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Reviews
Took the Bolt for the first time, the Saturday morning to Portland bus. Our driver was courteous and fun! We appreciated his cheesy jokes and talkative nature. We bought him a coffee. The passengers were all happy and well behaved. Bus was clean and well air conditioned. Outlets at the seats were great, and free semi-working wifi was enjoyed too. A great way to get to Portland without driving!! (Note - I'll be leaving a different review for my trip back to Eugene, check it out. It's not as favorable, sorry to say.)
I have commuted via bolt for two years and have waited for their buses for up to 45 minutes, including one stint of spending three hours on the side of the highway due to a flat. But today, the Eugene city buses were running behind and so I arrived at the stop at 6:00 and 30 seconds. The bus left without me, despite me running and waving my arms behind it, and denied my refund. Now I'm out $45 (ticket plus gas for my husband to drive down to get me) and four hours of my and my husband's time. Great customer service, jerks.
I didn't have to show them my ticket. They looked up my name on an electric device. I really enjoyed my trip. My trip went smoothly.
The bus was over an hour and a half late. What terrible service is that. I want a refund.
Very comfortable bus, inexpensive and a great way to get up to Portland. Mobile boarding passes and a user friendly app.
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