Sandra Eskenazi Mental Health Center- Westside Center

Schedule me with an out of network PA without telling me. Then said it was my responsibility to find out if the PA was in network even though I had been seeing a NP regularly there at the clinic that was in network. The staff was very rude in explaining. Will not recommend Eskenazi Health for a place of service.

Dr. Fretwell is amazing. Therapists are hit or miss.... Been through 4 in 8 months because they keep quitting.... None read your chart ahead of time...it's so frustrating... Have had 1 appointment with a therapist that wasn't an introduction meeting.... Unfortunately, with my insurance I can't go anywhere else. So, my medications are right thanks to the brilliant genius of Dr. Fretwell, but I've had no therapy whatsoever. None. Completely incompetent in the therapy department. The front desk ladies are absolutely fabulous

Doctors don't look at your charts... They just assume they remember. They'll prescribe you the wrong dosage of medication. I know this as, like I said, IT'S IN MY CHART. Radnovich is the worst of all. Routinely arrives hours late for appointments, and doesn't listen to you. He just sits there and rambles off book knowledge which helps no one. So if you like sitting in the waiting area for hours on end (you have nothing better to do like work, right?), then by all means go for it. Too bad it's the only mental health place that accepts my insurance. Otherwise, I'd avoid this place like the plague

I have had nothing but great experiences here with all the staff. They have and are helping me out tremendously. They listen to you and work with you. I highly recommend them

They turnt me away but they called me back, Im so glad and the therapist and the sign in ladies are nice and beautiful. Thank you for helping me.