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Herff Jones

4625 W 62nd St, Indianapolis, IN 46268, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Herff Jones
Herff Jones
Herff Jones
Herff Jones
Herff Jones
Herff Jones
Herff Jones
Herff Jones
Herff Jones
Reviews
Cristina Gutierrez (11/12/2020)
What a terrible company. I placed my cap and gown order and they said it was impossible to be received before 6-8 weeks, so I scheduled my grad pictures around that. I contacted them the day the order was supposed to arrive at my house and they told me that it was delivered over a month ago. So, somehow it arrived to me TWO weeks after I placed it, but they failed to tell me about it and never sent me a shipping number so it apparently got lost in the mail. Then they were rude over email, transferred me many times over the phone, or just never answered the phone, and no one was even remotely helpful. When they did answer the phone, they made it seem like it was my fault and when I spoke to the local representative, Patrick Cavazos, he sided with his very unhelpful assistant, Brittany Parrish, even though she was in the wrong. My cap and gown finally got here and it is incorrect. The tassel is broken, the cap is too big, and the gown is too long even though I asked for an 8in clearance. This company is full of incompetent, rude workers who cannot do their job correctly. I paid $300 for a cap and gown that was not even made correctly. Thanks for ruining my graduation, Herff Jones!!
Deja dunham (11/01/2020)
I recently was offered a seasonal position there and the interview went great I loved the interviewer but management and Human Resources are horrible I was going through family problems that was life changing and they told me they don’t care they follow the policy strictly after I had been communicating with the supervisor everyday and she did not one reply or schedule a meeting till they was ready to fire me and that was week two . Also when I started the supervisor stated she wouldn’t be here long I was profiled before I could even get my foot in the door because I’m BLACK WITH RED HAIR & Also Young . IM NEVER COMING BACK HERE I WOULDNT RECOMMEND IT TO MY DOG LET ALONG ANOTHER HUMAN IVE NEVER EXPERIENCE SO MUCH IN SO LITTLE TIME HORRIBLE JOB
Michael N (12/03/2020)
They are terrible. I have requested repeatedly to be removed from their mailing list and they continue to send me promotional emails. Unsubscribing does not work. They love to spam.
Mitch Henderson (11/12/2020)
Was told when getting my class ring that there would be a lifetime 1 time replacement. Upon the ring being stolen I called Herff Jones customer care, was left on hold for 50 minutes, and then told that was not an option with any of their purchases. I tried to disbute it but was eventually hung up on. Absolutely horrible, do NOT order anything from this company.
Melanie Nalbandian (08/25/2020)
Absolutely worse experience ever. I placed an order May 5th for my cap and gown and then once I received it and when I realized I wasn’t walking due to COVID and resent my package back May 11th and I have called over 10 times and still haven’t received a refund and just keep being told it will take 7 business days and we’re going into the 4th month... very very disappointing!!
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