Map
Detailed Information
- Place Types Dentist
- Address 498 Harlow Rd, Springfield, OR 97477, USA
- Coordinate 44.0711103,-123.0330047
- Website http://drmarkstapleton.com/
- Rating 4.1
- Compound Code 3XC8+CQ Springfield, OR, USA
Photos
Reviews
Always excellent quality care, from every aspect. Fantastic staff!
These guys are incredible!!! All the technicians are so fun and make my kids LOVE coming to the dentist. We've had multiple tooth related injuries and they've always been amazing about getting usnin right away, explaining things thoroughly, and giving us options. I give Dr Mark and all the technicians my highest rating!
As my daughter lost her teeth, I asked Dr. Stapleton to pull out a companion tooth because it was taking a longer time to fall out. He refused and said that 'these things take care of themselves'. Eight or so months later, my daughter complained of a tooth ache. The xray showed the tooth he wouldn't pull out had blocked the tooth that would have taken its place and it had moved sideways, killing the nerve of the tooth next to it (that was the cause of the tooth ache). As a result, my daughter had to have the blocked tooth exposed, bracketed, and pulled down into its proper position. She will lose the tooth whose nerve was destroyed, and she'll have to wait until she's 18 to get an implant to take its place. That one big mistake has caused my daughter untold grief and emotional pain and a huge financial cost to us. She was only 13 at the time, has become very self conscious, and developed a huge distrust of dentists.
Dr. Mark and his assistants were amazing with my little guy. His office staff were rude and condescending on the phone. I work in the healthcare field and that is not how you should talk to your customer/patients. Unfortunately I will have to look for a new dentist for my little guy. Completely disappointed with the lack of customer service from Theresa.
Dr. Mark is friendly, knowledgeable, and open, and he connects we'll with both kids and parents. The whole office is set up to really welcome and encourage kids, and the staff is awesome. My 4 year old loves going to the dentist... she literally cheers! Just took my one year old for the first time yesterday, and was glad to talk with a staff that specializes in kids' dental issues. I recommend Dr. Mark's office to everyone.
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