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Zales

1251 US 31 North #D-09, Greenwood, IN 46142, USA

Map

Detailed Information

Place Types Jewelry store
Address 1251 US 31 North #D-09, Greenwood, IN 46142, USA
Coordinate 39.6328032,-86.1206378
Website https://stores.zales.com/in/greenwood/1251-us-31-north.html?cid
Rating 2.6
Compound Code JVMH+4P Greenwood, IN, USA

Openning hours

Monday 9:00 AM – 10:00 PM
Tuesday 9:00 AM – 10:00 PM
Wednesday 9:00 AM – 10:00 PM
Thursday 9:00 AM – 10:00 PM
Friday 9:00 AM – 10:00 PM
Saturday 9:00 AM – 10:00 PM
Sunday 9:00 AM – 10:00 PM

Photos

Reviews

Thomas Maxwell (07/18/2020)

They've implemented a lot of safety precautions which involve disinfecting rings prior to handling them. They are open with limited hours.

Dena Humphrey (02/16/2020)

We did not feel welcomed, not one person greeted us or even made eye contact to acknowledge we walked in. My fiancé and I went in to order the right sized ring, the ring we had was a size in a half to big. They told us we needed to just resize the ring. I was told by other jewelers that you aren’t supposed to resize it more than a whole size. This will cause damage to the settings And the diamonds will fall out. On top of that they failed to tell us we needed to bring in the ring every 6 months for a cleaning and to check The diamonds for the diamond bond or else they will not cover the diamond if it falls out. EVEN WITH THE LIFETIME GUARANTEE. So you are telling me that they want us to resize the ring and damage the settings and not guarantee us when the diamonds fall out if we don’t come in every 6 months? Called another location and they said it’s not even available to order the ring in a 5.5 only a 6! Not pleased at all with this location!! We called the Plainfield location and they were more then willing to help figure things out. Go there instead!!! Ask for Kathy at Plainfield she is an honest employee that represents her company well.

Bri L (06/24/2019)

We were so excited to have found a band online in our price range! When we went into our location to buy it we were treated poorly and made to feel belittled by our budget since we were buying a ring on sale. Sadly left today feeling down and without the ring.

Dalton F (01/07/2020)

Been waiting a month and a half for a refund for an item that was “lost in transit”. Can’t get ahold of anyone on the customer service team that knows what there doing or can give me an answer. Awful customer service