Kay

I have been waiting for 2 1/2 weeks to get some sort of information about my ring coming back into the store. I called them Five or six times, and the phone was never answered, and there was no voicemail set up. I came by the next day, and the store is closed for an emergency. I came back two days later, and waited in line without even being acknowledged for 20 minutes to simply ask if my ring was available (had to simply leave because I couldn’t wait any longer due to other plans). Because I have never got any email telling me that it was back, despite having been told that it should have been back within two weeks. Still no idea if my ring is back

Great merchandise and great customer service ud83dudc4d

Very knowledgeable staff. Helpful and kind, everything I have received from your store is very fine quality .

I bought a necklace for my love of my life and checked out and couldn't wait for it to arrive in the mail. I checked my email three days later and got a email saying sorry but had to cancel your order for we don't currently in stock. First of all you took my money and then later you find out you do not actually have what you are selling? A freaking joke for a franchise based on the principal to give your loved one a great gift.

Everyone there is so nice, and helpful! I really like the manager, Mindy. I had a problem with a bracelet and Mindy made sure it was fixed right. Very helpful!