Map
Detailed Information
- Place Types Local government office
- Address 10 S State St, Greenfield, IN 46140, USA
- Coordinate 39.7848966,-85.7695595
- Website https://www.greenfieldin.org/online-billpay
- Rating 2.4
- Compound Code Q6MJ+X5 Greenfield, IN, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Will NOT work with their customers. Lived in Indianapolis for years with IPL and theywere very helpful and willing to work workyou and set up payment options over a time added to next bills but Greenfield Utilities WILL NOT even listen about options or let you pay that same day you got paid and disconnect set that they want disconnect plus past. It's ridiculous!!
Would give negative stars if that were possible. Office people are rude and arrogant. Billing is done through a third party and when your bill isn't paid because you never got it they blame the post office. They are the only residential provider if you live in the city of Greenfield which unless I'm mistaken classifies them as a monopoly.
Had my power switched over to my new place in less than 5 minutes. Very pleasant conversation.
They never answer the phone ud83eudd2cud83eudd2cud83eudd2c
Lady on the phone, Jane Webb, was absolutely retorical. I asked to pay my bill on the phone. All she did was reiterate 5 times that it was the very service that I said I would never use again that she would be using to help me pay my bill over the phone. She refused to take my payment! So, what do they expect. They refused to take the late fee off after their own service malfunctioned serval times. Their phone systems were off line and their office was closed, when that very message said they would be open from 8am til noon. She didn't care that their services were faulty. She didn't care that they were Closed, when they were supposed to be open. And she sure didn't care that they gave zero notice to the people needing to pay their bills that went down there to do so and found a closed office! Where are the coop bosses to knock these people back down to earth! They don't care about their customers period. Very rude, vile individuals in that office!
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