Home United States Indiana New Albany Hotel Louisville West

New Albany Hotel Louisville West

411 W Spring St, New Albany, IN 47150, USA

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Detailed Information

Place Types Lodging
Address 411 W Spring St, New Albany, IN 47150, USA
Coordinate 38.2831262,-85.8294659
Website https://new-albany-hotel-louisville-west.business.site/?utm_sou
Rating 2.8
Compound Code 75MC+76 New Albany, IN, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Laser “The Doubleclicks” Malena-Webber (07/02/2019)

We loved our stay at the New Albany Hotel. The hotel is right across the river from Louisville proper in a delightful little area, secluded enough to be quiet but quite close to whatever you are doing in town. We loved the horse-themed pillow and room decor. The rooms had lots of pillows and comfortable, clean white sheets. Rooms had coffee, microwave, fridge and TV as well as nice chairs and good internet. The staff were awesome - they gave us a sheet of recommended local restaurants, and were friendly and welcoming at breakfast, it felt like we were part of the family. The lobby is great! Really stylish furniture, coffee all the time, as well as local honey! Flavored waffles to make was a nice touch. Plus - very important - lots of power outlets in the common areas so we could go do work on a laptop or charge our phone. Will definitely stay again next time we're in town.

Don Grose (07/26/2019)

Other than quick access to Sherman Minton Bridge, 'Louisville Theme' a bit of a stretch. Renovation ACTIVELY underway. Pool closed, halls still need work, rooms just given a quick make over from it's original Holiday Inn. No need for wake up call as hammer drills begin at 7:00 am. 'Hot' breakfast bar adequate at best....limited items. Decent enough place, but overpriced for an active renovation with limited amenities. Would be priced right once complete. Staff is very nice and do try.

johnathan court (04/17/2019)

Bed bugs... lots of them.nI stayed in this hotel recently and my family woke up with bed bugs crawling on us. When we brought it to the attention of the hotel staff, I was told they couldn't give any compensation. After significant effort and push back, I was offered a small amount of compensation via points from the manager Jami Mazza, but they were never actually credited to my account and it has been several months and phone calls later with no resolution. I stayed here on my way to my newly built house and it was just to costly to get them out of my new house after staying at this hotel. If you have $3000 to throw away, then stay here... that is how much it will cost to get them out of your home, clean your lugage, and car.nnIt is true the hotel has just been renovated and they changed their name, but that does not take care of bed bugs which can travel from room to room when disturbed during renovations.

Bill Culbertson (05/29/2019)

Totally awful place,booked for 2 days before ky.derby last month,.....due to ongoing reconstruction we had no cold water ,toilet would not flush,half of outlets didn't work,halls dirty and muddy,etc.....we are not hard to please people by any means,told front desk 3x,maintenance man came up,said it was like that all over hotel because of on going work....no other rooms that were different...after complaints to Priceline and magnuson was told tough luck....150.a night...really??

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