Drs. Kluener, Rath, & McSoley D.D.S.

Sadly I’m leaving this dentists office. I called today to schedule an appointment since mine was canceled due to COVID-19 (which I completely understand). They told me they were scheduling out into September. I tried to explain to the lady on the phone that my original appointment was important For me because the issue with me scheduling that far out Is that I work full time and go to school part time so my schedule is constantly changing so I was wondering if I could be put on a list to call if there was a cancellation. The lady didn’t even allow me to get halfway through this before she gave me an attitude about how it’s not their fault and wouldn’t let me talk. I calmly told her that her tone was very disappointing and that she was being very rude to interrupt me and not let me talk. In fact she ended up hanging up on me.nnI’ve been going here to see Dr. Kluener since I was a child. Unfortunately I won’t be back. No one should speak to someone else that way. Hopefully your calls are recorded so you can give this front desk person some training in customer service.

After not going to the dentist for many years, I was scared to see any dentist. My wife finally convinced me to go see the dentist and I couldn't be happier with my choice to see Dr. Burns here. The staff welcomed me and made the whole experience (oddly enough) enjoyable and they were even courteous of my time. Definitely coming back for future visits.

Dr. Burns has been my primary dentist for over a year now, and my teeth are very thankful.nThe entire staff has been exceptional. Their front desk ladies are very welcoming and helpful. Their hygienists have always left my teeth feeling brand new. Dr. Burns and his assistants have always made my visits quick and painless, and have turned the stressful experience of dentist visits into a pleasant experience.

I am extremely happy with all the dental work that I had done here. Dr. Burns and his staff are professional and courteous. There was very little wait time and my teeth look immaculate every time I leave. I recommend Dr. Burns to all of my family and friends.

This is an awesome group of dentists and an amazing office team. They embody what it means to treat you like family. I’ve known Dr. Burns for years and you’d be hard pressed to find a more honest person. I highly recommend!