Sandcrest Dental Health LLC

Broke a previous filling and Dr. Uma was able to get me in on the same day. She did a great job and made sure I was comfortable the whole time!

I love the doctors and the dental assistants. Been going for years. However, I recently discovered a really big issue. I have had a lot of work done over many years. It's always the best and quality care. However I get my bill and I just pay it. Never really paying attention. I trusted them. 700-1200 bills whatever pay it. Well this time I looked at the charges. I finally opened an insurance statement showing how much they had been billed, how much they paid, and how much I was responsible for. Boy where the numbers way way different! I was being billed for $700 that my insurance paid. I have no idea how long this went on for, but I know it was for least 3 years after getting records from insurance. I should have never paid a bill over $500 and my last 4 bills where in the 4 digits. The lady in charge of billing seemed to be quiet upset with me trying to clear up this bill. I finally got the items my insurance paid removed after taking in proof, but then my payments stopped showing on my bills. Which I got yelled at for asking why they we sending a statement showing I hadn't made any payment on it. I love this dentist, but they need someone competent in billing. please people keep your records. Check what your insurance pays and what your asked to pay *after insurance is applied. I wish I could go back, but I feel so sad. I just trusted them for so long.