Map
Detailed Information
- Place Types Funeral home
- Address 2919 4th St NW, Albuquerque, NM 87107, USA
- Coordinate 35.1143389,-106.6461798
- Website http://directservicesabq.com/
- Rating 3.3
- Compound Code 4973+PG Albuquerque, NM, USA
Reviews
They took care of everything. My parents did not want funerals so Direct Services was our answer for both. We could have gone as fancy as we wished or or as simple. Cost was an issue and they worked w/ us to provide what we wanted and needed in our time of stress and sorrow!
I have used Direct Funeral services for 3 relatives in just a 2 year period and had a good experience 2 out of the 3 times. First was my grandmother and the VA hospice recommend them to us. Robert was helpful and everything went smoothly. The second was for my brother and Lee was extremely supportive and helpful the whole step of the way. They were to the point and got things done. They are called direct for a reason and their price is reasonable too. My most resent experience was for my grandfather and the process was not so pleasant dealing with Liddy, given my only 3 starts. She was rude and unhelpful. It did not help that the family was fighting, so she seemed to only care about her legal obligations and the payment, not the wishes of the dead. She did not handle the situation well at all. She wouldn't listen to me or explain the situation, so I was so disappointed by the lack of compassion. Especially given that I have given them my business for the third time. I was heartbroken with the way I was treated and could not believe it . Overall, you get what you pay for and you can only hope to have a compassionate person to help you. Their selection on urns, books and other needs are typically nice. They also have a nice room you can do a small service in. You park in the back and have to walk through to the front, where someone will help you and you can see their selection. Best of luck to anyone having to put a loved one to rest. It's not an easy thing to do.
Direct Services was there for us after the sudden death of my young sister. They cared for her body, and treated it and ya with respect. A year later, we similarly lost my young cousin. Direct Services was there for the family again, treating the family respectfully and providing a comfortable and nice room for his services.
My father passed away and Direct Funeral Services have been very compassionate and easy to work with. I'm grateful that I trusted them with my father's services.
First plus was that the gentleman who picked up my father from the hospice center was able to ask all questions in person there and begun the process without having to drag my mom into the location like one of the competitors wanted. Then they explained ed every step and made this event less painful.