Willoughby Hearing

I understand closing because of the pandemic. But we purchased a year of batteries, supplies and visits. This was somewhere in the neighborhood of 170.00.nThen the came the shut down Then the reopening. Except our branch never came back. I managed to get my dad one small pack of batteries in the mail from them. Finally we got the word that our branch would not be reopening and we could schedule appointments and pick up supplies at their other locations. My dad is 93 that is just too long of a drive for him. Fine we will find someone local, NOPE turns out they sold us 7,000.00 dollars worth of proprietary hearing aids that only they can work on. So we have been screwed out of our year of batteries, supplies, cleanings, and exams AND we cannot get his hearing aids adjusted unless we drive 2 hours one way. These hearing aids are around 3 years old.nWe are getting reminders to make appointments and the link in the email to the website still goes to the North Bend location.nWhat a rip off.....No apologies no refunds nothing but cheery we are here for you emails. NO no you are not. Then they send me an email asking for a review!nDon't poke the bear

I saw an add for a free hearing test and they called to schedule an appointment. I came in and Ellen was so awesome getting me started and Louis showed me that my hearing could be corrected with a little help. I got to hear for the first time in a very long time out of my right ear. It brought tears to me to know what I had been missing. We did ear molds and ordered my new hearing aids. I have had them for two weeks now and am very happy. Thank you all so much

The folks at Willoughby Hearing are so kind. My dad is extremely hard of hearing and they have helped him so much. We cannot say enough about their service.

I'm so Impressed!!!!nMy husband and I showed up to our appointment early and while we were waiting another patient came in and Ellen Norris the secretary greeted him with a smile and asked what she could do for him, he had a hearing aid that wasn't working so she took the hearing aid back and worked on it herself and was able to get it working . Louis Christensen was with another patient, and I was impressed with her ability to do that along with her regular duties. She always has a smile and a greeting with any one the comes through the door.

My husband stopped in at the office last week with a hearing aid not working. The woman, sorry didn’t get her name, was able to clear the clog in the aid quickly & sent my husband home with some little brushes to clean the hearing aid. No charge, just lovely service. thank you.